Category: The Platform

Customer Experience Differentiation – The Core Of Successful Retail Survival & Success Strategy

    Customer Experience Differentiation – The Core Of Successful Retail Survival & Success Strategy Retail has been experiencing major shifts occasioned by that Covid-19 pandemic that is shaping the modern world. Balancing on the brink of collapse and the drive to survive has pushed many retailers alike to reevaluate their priorities post Covid-19. What

Decoding The ‘New’ Customer And His Shopping Preferences To Boost Sales & Profitability

    Decoding The ‘New’ Customer And His Shopping Preferences To Boost Sales & Profitability Today, retail organizations find themselves at crossroads. While the pandemic has driven the rapid development of key strategic transformation projects, many businesses have found that they are still playing catch up. It is no exaggeration to say that pandemic have